Phone 0800 1223 170  to make a telephone application

How do pensions get lost?

It's very easy to lose track of your pensions, and after years of working hard - losing track of your pension is an inconvenience and we don't all have the time to keep track of our policies which means losing your pension is easier than ever. 

There are multiple ways that could make you either lose or forget about your pension, such as moving address.

Start your search

| Your own pension                | Someone else's pension

Why use the Pension Tracing Service?

Simple, we're here to help

You've been busy working hard, and you may have just lost track. Maybe you moved house, changed jobs, or simply didn't notice when the letters stopped arriving in the post. Life happens, your pension got lost -- and it's not going to come looking for you.

Tracking down a forgotten or lost pension shouldn't be so complicated. While there are many reasons why your pension has gone astray, what's important is that it's recovered.

Start your search

| Your own pension                | Someone else's pension

3 simple steps to finding your pension


We will conduct an initial search to locate where your pension may be, however to confirm this we need your written authorisation due to data protection laws.


We will write out to various pension providers to locate your lost pensions.


Once we have located your pensions you will be allocated a pension specialist to report back everything that we have found.

Why is a Pension Specialist important?

Getting the best from your pension

Locating your pension and finding the whereabouts is great, however what if your pension isn't performing well? What do you do then? Well, we work with a number of pension specialists who are able to give you support and advice with what to do with your pensions. Take control of your financial situation and  get the best out of your retirement.

Our pension specialists can give you a pension report to let you know how your pension is performing and also offer unbiased, financial advice.

Start your search

| Your own pension                | Someone else's pension

Raising awareness on the BBC

Meet Mike Skinner, he had been trying to trace his pensions for over a year - Shaun Davis, pension specialist was able to locate all of the details for him and finally give Mike Skinner the peace of mind he needed.

Tracing pensions can be time consuming, exhausting and very frustrating.

Start your search

| Your own pension

| Someone else's pension

Apply by phone or post

You can also request contact details from the Pension Tracing Service by phone or by post.

The Pension Tracing Service
Telephone: 0800 1223 170
From outside the UK: +44 (0)1782 478703
Monday to Friday, 9am to 5:30pm
Find out about call charges

The Pension Tracing Service
Unit 6 - 7 Glebe House
Boothen Old Road

Why is it so important to trace your lost pensions?

Do I need to pay for The Pension Tracing Service?

How long does it take to trace my pensions

What happens once you have found my pensions?

Why do you request a transfer value of my pension?

Who do I contact for an update on the progress of my case?

Is the Pension Tracing Service part of the Department of Work and Pensions?