How Does The Pension Tracing Service Work?

Our pension tracing service requires three simple steps before we start the tracing process. Our three simple steps are very straight forward and are the start of your journey with regards to tracing your pensions.

Authorisation

We will conduct an initial search to locate where your pension may be. However, to confirm, we need your written authorisation due to data protection laws. We can also get in contact with you via email or phone to get all the information we need to start the tracing process. Although we can assist you with your lost pensions, we do need to have your written permission.

Search

We will write to various pension providers to locate your lost pensions, either through private or workplace schemes. Our service will seek out every avenue to get all the information you need. We even have access to the pension scheme registry, which means we can access up to 200,000 schemes.

Report

The Pension Tracing Service® is not authorised to advise on your pensions, so once we have located them, you will be allocated a pension specialist to report back everything that we have found.

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Contact us

You can also request contact details from the Pension Tracing Service by phone or by post.

The Pension Tracing Service
Telephone: 0800 1223 170
From outside the UK: +44 (0) 1782 389134
Monday to Friday, 9:00 am to 5:30 pm

Address
The Pension Tracing Service
400 Pavilion Road
Northampton
NN4 7PA

Copyright 2020 by Pension Tracing Service ® ​

The Pension Tracing Service ® is a trading style of the Better Retirement Group Ltd. We are authorised and regulated by the Financial Conduct Authority. FCA number 153420. Our registered office is 400 Pavilion Road Northampton NN4 7PA ​

This service is not affiliated with the Department of Work and Pensions or any government body. The Pension Tracing Service does not offer financial advice to our clients. However we can allocate you an Authorised and Regulated Pension Specialist.

See how we handle your data.