Your Data

We, The Pension Tracing Service, are committed to respecting and protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Use & Collection of Personal Data

In general, you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site you will need to register and you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.

If you would like to read our full disclosure on how this information will be used, please follow these links:

We only share your information in line with our Privacy Policy.

Sharing your details with third parties may be necessary to provide our pension tracing service and, where applicable, an adviser or a new pension provider. These third parties include, but are not limited to, HMRC, DWP, Pension Providers, Pension Trustees, previous employers, and an allocated pension specialist who will assist with your case.

If you do not agree to the sharing of your data as described in our Privacy Policy, we will be unable to provide you with our service. As your circumstances are unique, we are unable to provide a full list of all third parties that your data may need to be shared with in order to locate and advise on your pensions.

You can cancel your application at any time and request that your data is deleted.