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For online applications an email address is required. If you do not have an email address or you do not wish to share it you can request a postal application here.

Helpful information

Why do you need to know if the person is deceased or not?

Why do we need permission to apply on behalf of a loved one?

What happens once an application on behalf of a loved one is complete?

What happens if my loved one needs a Lasting Power of Attorney (LPA)?

The Pension Tracing Service

Telephone: 0800 1223 170
From outside the UK: +44 (0)1782 478703 Monday to Friday, 9am to 5:30pm

Find out about call charges


The Pension Tracing Service
Unit 6 - 7 Glebe House
Boothen Old Road

Having trouble applying online?

Postal Application